Your privacy matters to us. This page explains exactly what personal data gzone collects, how we use it, and the rights you have as a player based in the Philippines.
When you register on gzone, we collect basic personal details including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a government-issued ID for identity verification purposes, as required by applicable Philippine gaming regulations. During gameplay and transactions, we record your deposit and withdrawal history, betting activity, game preferences, and session data. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We collect device information such as your IP address, browser type, and operating system to ensure platform security and detectsuspicious activity. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, and we only collect information that is genuinely necessary for the operation of our platform.
The personal information you provide is used primarily to create and manage your gzone account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by law. We use your data to personalise your experience on the platform — for example, to remember your game preferences and display relevant content based on your activity. Transaction and gameplay data helps us detect fraud, prevent money laundering, and comply with our obligations under Philippine gaming and anti-money laundering regulations. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. We do not use your personal data for automated decision-making that produces legal effects without human review, and we do not sell your data to third parties under any circumstances. Where we send you promotional communications, we will always provide a clear and easy way for you to opt out.
gzone does not sell, rent, or trade your personal information to any third party for marketing purposes — this is a firm commitment we make to every player on our platform. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are bound by strict data processing agreements. In certain circumstances, we are legally required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal request. If gzone undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated data — which cannot identify you personally — for analytical and reporting purposes. Any third party that receives your data is required to handle it in a manner consistent with this privacy policy and applicable Philippine law.
gzone uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on gzone. Any data collected through cookies is handled with the same level of care and security as all other personal information we hold.
As a data subject under the Data Privacy Act of 2012, you have a number of important rights regarding the personal information that gzone holds about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our data protection team using the email address provided on the platform. We will respond to all verified requests within the timeframe required by applicable Philippine law.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and the gzone platform is encrypted using industry-standard TLS protocols, and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission in accordance with the requirements of Philippine law. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for every player on our platform.
gzone retains your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including gaming regulations and anti-money laundering requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory obligations. Data collected for security and fraud prevention purposes may be retained for longer periods where there is a legitimate ongoing need. Once the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. If you request the deletion of your account, we will process that request promptly while retaining only the data we are legally required to keep. You can find more information about our data retention practices by contacting our support team at the email address listed on the platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players via the platform or by email to the address associated with their account. The date at the top of this page will always reflect when the policy was last revised, so you can easily check whether anything has changed since your last visit. We encourage all players to review this page periodically to stay informed about how gzone protects their personal information. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please refer to our FAQ page or reach out to our support team directly.
Material changes are communicated via email or platform notification before they take effect.
The last-updated date at the top of this page tells you exactly when the policy was last revised.
Not sure about something? Visit our FAQ or contact support — we're happy to clarify.
gzone is built for Filipino players who value both great entertainment and genuine data protection. Create your account today and play with confidence.